Examples of Information Assets
End User (external) Information Assets - Modular and archived Product manuals
- Modular and archived Service manuals
- Modular and archived Installation guides
- Modular and archived Update guides
- Archived Software developers kits (SDKs)
- Archived Application Programming Interfaces (APIs)
- Customer Service Information Platform
- Product Information Platform
- Service Information Platform
End User (internal) Information Assets - Product Information templates and database
- Service Information templates and database
- Customer Information templates and database
- Automated data analysis
- Tracking Information Platform
- Custom Information Dashboard
Business Process Information Assets - Process maps
- Process database
- NPI process templates
- Engineering Change archive
- ECR and ECO documentation
- Root Cause Analysis documentation
- Project Collaboration Information Platform
- Project Status Information Dashboard
Client Staff Information Assets (training, participation and execution)
- Data capture meetings
- Cross-department information compilation
- Cross-department information exchange mechanisms
- Information/Decision/Action structures
- Customer status Dashboard
- Closed-loop process structures
